PRIVACY NOTICE FOR AI VIDEO PRODUCTION, DIGITAL ADVERTISING, EMAIL MARKETING, AND OTHER DIGITAL MARKETING SERVICES
We respect your privacy and are committed to protecting your personal information in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its implementing rules and regulations, and other applicable Philippine privacy laws.
This Privacy Notice explains how we collect, use, store, share, and protect personal information from individuals, business owners, companies, and professionals interested in our AI video production, digital advertising, email marketing, marketing automation, lead generation, and related digital marketing services.
Although we specialize in real estate marketing, our services may also be offered to businesses and professionals across other industries.
1. Information We Collect
When you inquire about our services through Facebook or Instagram advertisements, lead forms, websites, Messenger, WhatsApp, Viber, email, phone, or other communication channels, we may collect:
- Full name
- Mobile number
- Email address
- Company or business name
- Job title, position, or professional role
- Business type or industry
- Products, properties, or services being promoted
- Marketing services you are interested in
- Estimated marketing, advertising, or production budget
- Preferred project starting timeline
- Business goals and marketing requirements
- Other information you voluntarily provide in connection with your inquiry
For confirmed service engagements, we may also collect or process relevant project materials, images, videos, scripts, branding assets, campaign information, authorized marketing contact lists, and other information necessary to deliver the requested services.
Where applicable, we may maintain records of your inquiries, consultations, communications, service preferences, marketing preferences, consent choices, and service engagements.
2. Purpose of Collecting Your Information
We may use your personal information to:
- Respond to inquiries about our services
- Provide AI video samples, service packages, and pricing
- Prepare quotations and customized marketing proposals
- Schedule online consultations, meetings, and presentations
- Recommend appropriate marketing and advertising solutions
- Discuss Facebook and Instagram advertising strategies
- Provide information about AI video production and promotional content
- Explain email marketing, lead nurturing, and marketing automation solutions
- Assist businesses with lead generation and digital marketing campaigns
- Process and manage confirmed service engagements
- Provide customer assistance, project updates, and ongoing support
- Improve our services and customer communications
- Comply with applicable legal and regulatory requirements
Marketing Communications
When you separately agree to receive marketing communications, we may also use your contact information to send:
- Updates about our AI video production services
- AI video samples, packages, and promotional offers
- Facebook and Instagram advertising services and offers
- Email marketing and marketing automation solutions
- Lead generation and customer follow-up strategies
- New digital marketing services and packages
- Business growth and digital advertising insights
- Special offers, promotions, and service announcements
- Educational content about AI-powered marketing
- Relevant future services and offers designed to help businesses generate more qualified leads, improve customer engagement, and increase sales
These communications may be delivered through email, SMS, Messenger, WhatsApp, Viber, or other communication channels covered by your consent.
You may unsubscribe from marketing communications or withdraw your marketing consent at any time.
Agreeing to receive promotional communications is optional and is not required to submit a service inquiry or request a quotation.
3. Legal Basis for Processing
We process personal information only when an appropriate legal basis exists under applicable Philippine privacy laws.
Processing related to service inquiries, quotations, consultations, and service engagements may be based on applicable grounds such as:
- Your consent
- Steps taken at your request before entering into a service agreement
- Performance of a service agreement
- Legitimate interests, where permitted by applicable law
- Compliance with applicable legal obligations
Promotional communications covered by our optional marketing consent will be sent based on that consent.
You may withdraw your marketing consent at any time without affecting the processing of your original service inquiry where another valid legal basis applies.
4. Sharing and Processing of Information
Your personal information may be shared, when reasonably necessary and supported by an appropriate legal basis, with:
- Authorized team members and service representatives
- AI video production and editing service providers
- Advertising and digital marketing platforms
- Email marketing and communication service providers
- Marketing automation and customer management platforms
- Website, hosting, and technology service providers
- Authorized contractors assisting with requested services
- Other parties where required by applicable law
Where applicable, we may use platforms such as Meta, Make.com, Sender.net, Mailjet, and other relevant technology providers to collect, organize, transfer, store, and manage service inquiries, customer communications, email marketing campaigns, and authorized marketing activities.
AI video production projects may involve third-party AI generation and editing platforms. Where project materials include identifiable people, voices, or other personal information, their processing will be subject to applicable privacy requirements and necessary permissions.
Some service providers may process personal information outside the Philippines. Where applicable, we will implement appropriate contractual, organizational, and technical safeguards consistent with applicable law.
We do not sell your personal information to third parties.
5. Automated Processing, Email Marketing, and Lead Management
We may use digital tools, advertising platforms, email marketing software, and automated systems to organize inquiries, send requested information, manage follow-ups, and schedule communications.
Information such as your business type, professional role, requested services, estimated budget, marketing requirements, and preferred starting timeline may be used to categorize inquiries and prioritize personalized consultations.
Email Marketing and Automation
Where authorized, our email marketing and automation services may include:
- Organizing and managing marketing contact lists
- Sending requested information and service updates
- Creating automated email follow-up sequences
- Delivering newsletters and promotional campaigns
- Segmenting contacts based on relevant preferences and engagement
- Providing lead nurturing and customer re-engagement communications
- Measuring email campaign performance, such as delivery, opens, clicks, and engagement, where supported and permitted
- Managing subscription preferences and unsubscribe requests
When providing email marketing or lead management services on behalf of business clients, we may process their customer or prospect information only for agreed service purposes and under appropriate instructions and contractual arrangements.
Depending on the processing arrangement, the business client may act as the Personal Information Controller, while we act as a Personal Information Processor.
Business clients are responsible for ensuring they have an appropriate legal basis, required notices, and applicable marketing permissions for personal information they provide for processing.
We will not independently use a client's customer or prospect database to promote our own services unless there is a separate appropriate legal basis and any required consent.
These automated processes are intended to improve customer service, communication efficiency, and marketing relevance. They do not independently determine whether someone is eligible to purchase our services or enter into an agreement.
6. Data Security
We implement reasonable organizational, physical, and technical security measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal information is restricted to authorized persons and service providers who require it for legitimate business purposes.
We take reasonable steps to ensure that third-party service providers implement appropriate data protection measures.
7. Data Retention
Service inquiry records will generally be retained for up to 24 months after your last meaningful interaction, unless a longer retention period is necessary for an ongoing service engagement, legitimate business purpose, or compliance with applicable legal requirements.
For individuals who have agreed to receive marketing communications, relevant contact details and consent records may be retained while their subscription remains active and the information remains necessary for the stated purpose. Inactive subscriptions will be periodically reviewed.
For confirmed clients, project records and relevant service information may be retained for the period reasonably necessary to deliver services, resolve concerns, maintain business records, or comply with legal obligations.
For customer or prospect information processed on behalf of business clients, retention and deletion will be governed by applicable service agreements, authorized instructions, and legal requirements.
When you unsubscribe or withdraw marketing consent, promotional communications will stop. We may retain limited information necessary to honor your request, maintain suppression records, or comply with legal obligations.
Personal information will be securely deleted, anonymized, or appropriately disposed of when no longer required.
8. Your Privacy Rights
Subject to applicable law, you have the right to:
- Be informed about how your personal information is collected and processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Object to certain processing, including direct marketing
- Withdraw consent where processing is based on consent
- Request erasure or blocking of your personal information where applicable
- Exercise data portability rights where applicable
- Seek damages or file a complaint with the National Privacy Commission when appropriate
To exercise these rights, you may contact us using the details provided below.
Where information is processed on behalf of another business acting as the Personal Information Controller, we may refer the request to that business or assist it in responding, as appropriate.
9. Marketing Preferences and Unsubscription
We respect your communication preferences.
You may opt out of promotional communications at any time by:
- Clicking the unsubscribe link included in our marketing emails
- Replying with an opt-out request through an applicable messaging channel
- Contacting us directly through email or mobile number
Email: josh@joshdelatrinidad.com
Mobile: 0924337335
Withdrawing consent for marketing communications will not prevent us from responding to a separate service inquiry or fulfilling an existing service agreement where another valid legal basis applies.
We may update this Privacy Notice to reflect changes in our services, business operations, technology, or applicable legal requirements.
Material changes will be communicated as required by applicable law.
10. Contact Information
For questions, requests, or concerns regarding your personal information, marketing preferences, or this Privacy Notice, please contact:
Name: Josh dela Trinidad
Services: AI Video Production, Facebook & Instagram Advertising, Email Marketing, Marketing Automation, Lead Generation, and Other Digital Marketing Services
Email Address: josh@joshdelatrinidad.com
Mobile Number: 0924337335
Website: https://joshdelatrinidad.com
You may also contact the National Privacy Commission through its official website: